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The Secret to Data Pricing? Be Like Water
The great martial artist and philosopher Bruce Lee offered this advice on conflict and life: “Be like water.” Telcos should adopt this advice – literally and figuratively – as they try to figure out...
View ArticleA Price War Will Wound Everyone
Ever since Iliad’s Free Mobile pulled the rug from underneath their competitors by offering unlimited voice, messaging and 3GB of data for 20 euros, we have been waiting for the response. France’s...
View ArticleRoaming – Agreement on Inflated Prices, but is the Future Clear?
There was agreement and disagreement about roaming in the recent Telecoms.com survey. Both the wider industry audience of 1,931 readers and the 600 respondents who work for operators agree that the...
View ArticlePay TV Licensing Stinks; Consumers Should Break the Racket
It turns out that the real reason Pay TV packages make you pay a lot for very little of what you actually want is because of content owners. This great article from the Wall Street Journal explains how...
View ArticleThe End of Roaming – Good for Customers, Operators and OTT Players
One of the things I was hoping to see at Mobile World Congress last week was the beginning of the end of roaming tyranny. And I think I did. The demise of ‘roaming’ will be good for customers, good for...
View ArticleT-Mobile’s Gaffe An Object Lesson for Mobile Industry
While T-Mobile USA has been the trailer among the U.S.’s Big 4 mobile operators, it always had a reputation for being something of a good guy underdog; no longer. When you use that reputation to bait...
View ArticleRyanair, Electronic Cigarettes and a Billing Workshop
By Guest Contributor Martin Morgan At the ETIS Billing Workgroup last week in Krakow there was a discussion about how competition is forcing down prices and some operators are now promoting bundles...
View ArticleWi-Fi Offload – Do you Want Quality with That?
By Guest Contributor Martin Morgan. At the start of summer I joined the throng in Nice for the annual TM Forum get together and catch up with old friends and hear about the latest and greatest...
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Operators’ Charging Plans – a Practical Approach
There are some real insights in Openet’s report, Charging for the Digital Economy. To find them takes a little digging but it is worthwhile. The top line findings are interesting enough: - all...
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The Impact of the European Union’s Connected Continent Proposal
Roaming and Net Neutrality By Guest Contributor Martin Morgan No more roaming charges – great. Not many complaints from consumers on that one. Goodbye to operators blocking Skype and YouTube on low...
View ArticleDifferential Pricing – the next challenge?
We are all aware that the digital revolution is disrupting every industry but it is also creating new possibilities and changing the way business is done. The challenges of providing new services and...
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Data is not a product!
You would be forgiven for saying that not much has changed in the world of billing. At the Next Generation BSS Summit, hosted by Informa in London this week, there was talk of data centricity,...
View ArticleReal-time will unlock the potential of data
Wherever you go and whoever you ask – operators, consultants or vendors – everyone agrees that we now live in a data centric world. This is fine but it is nebulous. It is like saying we live in an oil...
View ArticleWill Governments accidentally spur innovation?
Whether it is a trend that will be followed by other countries or not, the UK is moving to put caps on utility spending. David Cameron, the Prime Minister, has summoned the heads of all major utilities...
View ArticleDynamic pricing is already here
For our industry there is only one problem with this headline. It is not in our industry. Nor is it airlines or hotels, where ‘dynamic’ pricing has been annoying customers at busy times for many years....
View Article‘Toll-free’ data plans – the next billing challenge?
First published in June 2013 Six years ago, just before the smartphone era, mobile network operators (MNOs) were trying to get people to use their networks for data transfers, but they weren’t having...
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Is the Cloud fuelling a pricing revolution?
When Alexander McCall Smith finished his latest novel, ‘The Minor Adjustment Beauty Salon,’ he tweeted “the sky has been cloudless, quite empty, and yet I managed to save my manuscript to the Cloud;...
View ArticleEurope’s net neutrality ruling is in no one’s interest
EU parliamentarians voted last week for a far reaching net neutrality law that will bar telecom operators from charging extra for delivering faster services. According to the press release issued by...
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Data is made for sharing – and good business too
The concept of shared data has been around a while. Discussions at conferences revolved around ‘the family’ and a nominal father figure controlling the spending of his family, topping up his daughter’s...
View ArticleClarity in data pricing – a ‘must have’
The emerging discussion in the communications industry is how we get beyond data. Pricing data per megabyte, for example, does not make sense. Customers (even those who work in the communications...
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